SmartFleet - FAQs

		1.	What is the difference between SmartFleet and traditional Tracking Systems?
		2.	Does the system work everywhere?
		3.	How accurate is GPS (Global Positioning System) technology?
		4.	How many vehicles can be tracked at one time?
		5.	How often do you transmit the vehicle location?
		6.	How many operators can access my site simultaneously?
		7.	How long does it take to install the WLD-100 Wireless GPS Device?
		8.	Who is responsible for the installation of the in-vehicle equipment?
		9.	Can the unit be moved from vehicle to vehicle?
		10.	Is the installation or equipment visible within the vehicle?
		11.	What kind of computer system do I need to operate the SMI SmartFleet service?

1.	What is the difference between SmartFleet and traditional Tracking Systems? SmartFleet was developed with large, as well as small fleets in mind, so that a fleet administrator can enjoy the benefits of a GPS Fleet monitoring system without the high cost generally associated with such a system. Additionally SmartFleet can target your requirements and deliver just the functionality that you are seeking.
2.	Does the system work everywhere? Since the system utilizes wireless technology (cellular) to communicate to and from the vehicle, the vehicle must be within cellular coverage to communicate. Cellular networks cover approximately 99% of populated North America. Additionally, the GPS receiver must have a direct line of sight with the satellites to provide accurate location information. Note: When the unit is not in coverage, it will store its data until it senses coverage again at which time it will download any data that it has stored.
3.	How accurate is GPS (Global Positioning System) technology? GPS was developed by the US Department of Defense and was recently released for public use. It is the standard for location technology. Typically, GPS is accurate to within 100 yards.
4.	How many vehicles can be tracked at one time? As many as you wish. The system is designed to handle thousands of units from just one customer.
5.	How often do you transmit the vehicle location? We recommend that the vehicle transmit its location at least once a day. This should be determined by your particular fleet management needs and what you are attempting to accomplish, while keeping in mind the cost of airtime involved.
6.	How many operators can access my site simultaneously? As many as you authorize. Anyone anywhere in the world can access your site and your vehicles provided you've given them access to a user ID and password.
7.	How long does it take to install the WLD-100 Wireless GPS Device? Domestic vehicles typically take 45 minutes to install.
8.	Who is responsible for the installation of the in-vehicle equipment? Installation will be performed by one of the authorized companies within the installer network located closest to you.
9.	Can the WLD-100 Wireless GPS Unit be moved from vehicle to vehicle? Yes, as long as you return to the authorized installer. The unit can be removed and re-installed from vehicle to vehicle as often as needed.
10.	Is the installation or equipment visible within the vehicle? Each company has its own requirements, but installation of the wireless GPS unit itself is hidden for the most part, with only antennas being visible. The units can be installed according to your requirements.
11.	What kind of computer system do I need to operate the SmartFleet service? A basic Pentium-class system with Internet access (33K modem or better), 2GB of disk space and 64MB of main memory.